For the next two weeks, I'll continue doing my job as usual. I'll also be training a new CSR; I started on it today. He's a great guy and I think he'll work out fine, especially since he actually has call center experience.
After the two weeks, my job will change a bit. I will shift from doing CSR/Dispatch to just my old regular duties. With this shift will come a decrease in hours, but I expected that. Robert said that maybe I would come in for two days and then work at home for two days, and that would be the extent of my work week. It sounds okay to me, even though it of course involves a hit to the ol' income.
We'll see how this works out. Hopefully it will be more like the way it was before, back when I used to love my job.
I did thoroughly enjoy today. Working with the new CSR was cool. I think I don't mind training people at all. It's interesting...I guess my real problems come in large groups and on the phone.
I borrowed Getting Things Done from Robert again, and I plan to have it read by the end of the week.
Monday, June 28, 2004
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