Friday, September 2, 2005

The guys at smugmug = some of the nicest people in the world

I got an email this morning from Ben MacAskill at smugmug:

Several of us here at smugmug noticed your journal about the tragedy with your apartment! We all send our condolences on your loss, but we are very glad that a lot of your photos were online and not lost at least. I wish there was something tangible we could do to help you out, but we figured the very least we could do was change your account to a free lifetime professional account. I know you have fairly recently renewed, so it won't help with any immediate monetary concerns. But I suppose in the long run every bit counts, and you at least know we are thinking about you!

I hope you manage to get back on your feet again soon. It sounds like you have a great friend and family support network, so hopefully the transition won't be too painful. Good luck!
Can you believe that? Not only did they notice what had happened and send their condolences, but they're giving me a free lifetime pro account...I'm totally overwhelmed by this. It's just amazing.

Thank you, Ben, and everyone at smugmug!

5 comments:

Unknown said...

WOW! Makes me want to use smugmug. Can't believe how nice that is!

Heather Meadows said...

I highly recommend them...the features are fantastic, and the customer service is superb. I also like the interface better than Flickr, but that's really just a style preference.

With the pro and power accounts you can skin your galleries to look pretty much however you want.

Heather Meadows said...

I do not, however, highly recommend burning your house down...

Anonymous said...

Well, crap.

I thought AJ was on to something...

Anonymous said...

Wow... that's so very nice of them! ^_^

Dawn